Cameraman Jenn's Blather Blog

sgt.null · Posted: Thu May 03, 2012 9:44 am Post subject:

i hate store personel asking me such things. it should be obvious why i walked in to say - a porn shop. cause i wants porn and lots of it!!!

what was the point again... sorry.
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Cameraman Jenn · Posted: Fri May 04, 2012 3:57 am Post subject:

I suppose that's true of a specialty shop, Sarge.

Soooo... today. You guys would be so proud of me. I totally had my say with the corporate reps who are rolling out the new customer service program. They were in today and they were talking about changing up my copy center and later they came over to have a little one on one with me since that IS my department. The guy was telling me to look over the plans for the larger stores and to start implementing what I could in my copy center. I said, "I don't think I need to point out that I am a very unique copy center with a very specialized clientele and while I understand your point of view and why you are implementing certain changes, I think you also need to understand my my copy center and my point of view as well." They both sort of looked at me like, who is this woman and why is she talking to us like this? Anyway, I then said, "First there are the obvious space limitations that we have to work with but more importantly let me explain to you about my clientele. My two main sources of customers are the San Francisco Art Institute students and visitors of the Moscone Center just down the street." The guy interrupted me wanting to know what the Moscone Center was. I explained that it was one of the largest convention centers in the country covering four entire city blocks and consisting of four enormous buildings. At this point the girl, Kelly was listening intently. I then went on to explain that we carry specialty paper from Xerox for the art institute that doesn't even have real skus in order to accommodate the students. He's starting to tune me out at this point. He starts to interrupt me with his positive attitude overly faux enthusiastic insistence that their way will be sure to just make our system even better. I actually held up my hand to him and said, "I'm not actually finished yet, please hear me out." He looked pretty taken back but she was all ears and genuinely smiling. I then said, "Since I took over this copy center last October, we have done everything we can to organize and streamline and have accessible the product we need that we use most often in places that make sense. My people and I have worked very hard together to customize this copy center to be as efficient as possible." I paused for breath and Kelly said, "Yes, it is very organized and efficient and impressive." I smiled and said thanks and then said, "Just to make myself perfectly clear on how efficient we have been in our efforts let me give you some information you are sure to appreciate and understand. When I took over last October, this copy center was 10.2% in the red, down from the previous year sales YEAR TO DATE. By the end of the year we were up 10.4% in sales YEAR TO DATE. We made up for 9 months in three months time. Right at this moment I am sitting at 37.5% sales gain over my sales GOAL, year to date." At this point the guy was listening as well. Kelly was wide eyed. She even said, "Wow, that's an amazing job." I smiled and said, "I know, so please understand that I know the quirks and oddities of this particularly unique center so while I am not opposed to changes, I do have a very intimate knowledge of this center and I have a very clear grasp of what will work and what won't so I expect to have some say on things." He was like, "Ok, but please still look over the pictures and think about what changes you think can work." He walked away. Kelly took another pass through the copy center and told me that they would totally work WITH me on this and that she hadn't realized what an unusual challenge this store was turning out to be. We talked a bit more as we went through some stuff and she kept saying,"Wow, I had no idea." Especially when I explained to her that convention center people are always needing everything right away so the idea of having an "express copy lane" is a joke to us. However, I think she actually GOT it. She ended our convo with telling me that she seriously would work WITH me on this and that my input would be invaluable. So yay me. Keep in mind that I was not bitchy, I was just serious and confident and firm.

On other notes, we were less than a skeleton staff today. At one point it was just Kin, Jason and myself. I'm not sure how we are supposed to cover the floor when both Kin and I are on registers and Jason is trying to alternate between a pc checkup and printing in CPD. Not cool.
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Don Exnihilote · Posted: Fri May 04, 2012 4:54 am Post subject:

That is very impressive, Jenn. Very impressive.
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"Constant development is the law of life, and a man who always tries to maintain his dogmas in order to appear consistent drives himself into a false position." – Gandhi

"It is not the responsibility of knights errant to discover whether the afflicted, the enchained and the oppressed whom they encounter on the road are reduced to these circumstances and suffer this distress for their vices, or for their virtues: the knight's sole responsibility is to succour them as people in need, having eyes only for their sufferings, not for their misdeeds." – Don Quixote

*The poster formerly known as Exnihilo, Exnihilo2, Exnihilotto, Ron Burgunihilo, and counting...

aliantha · Posted: Fri May 04, 2012 12:16 pm Post subject:

Nice job, Jenn! At first I figured the woman from corporate was just happy to see her idiotic chirpy comrade get told off. Laughing

But it sounds like you made a dent. Congrats!
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Cameraman Jenn · Posted: Fri May 04, 2012 3:51 pm Post subject:

I'm just tired of every corporate yahoo coming in there thinking they can make it pretty and it will work better. I am the one who has proved with actual numbers that I can make it pretty AND work efficiently. I don't need their "help." It's quite irritating on so many levels.
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Now if I could just find a way to wear live bees as jewelry all the time.....

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Cameraman Jenn · Posted: Sat May 05, 2012 3:14 am Post subject:

Ok, so the flirting...

Mauro from the restaurant next door was having computer issues so he brought his computer in today for us to check and I was teasing him about getting a virus from too much porn. Then when he came in later to pick it up he insisted on waiting to talk to me. We flirted and then after he left I looked at Austin and said, "Wow, did he flirt much or what?" Austin was all confused and said, "How was that flirting?" I said, "He managed to take a conversation about his broken computer and find a way to inform me that he has two kids, boy and girl, boy-8 yrs old, girl - 6 yrs old, the kids live with him, he's 32 years old and VERY divorced, currently a free agent and he works out." Austin was like, "Wow, that's some skill." I agreed. Austin then decided that he had been in a relationship too long because he still didn't understand how that was flirting. I said, "He managed to inform me of every bit of his current datability status while gauging my reactions. Think about it, what would you put in a dating ad? Your kid status, your marital status, your age and body type. He covered all of that." Austin got it after that. I also had to clue Austin in on other cues such as Mauro standing at the closest point without actually committing a personal space violation and leaning in when telling me about being a free agent and also when telling me he was going to the gym later. Austin then asked me what sort of signals I gave back and I told him nice and mixed to add to my mystery. Not that I really want to date Mauro, but I admit I do like the flirting.

As for torturing Bill the UPS guy. Bill was gone the past two days and we had this substitute driver who was hawt Hawt HAWT HAWT. On Wednesday I was like, "Caitlin, did you see the UPS guy???? She missed him. So yesterday when I got in to work and came up to the copy center the first thing she said to me was, "I saw him, the UPS guy. I was busy and he asked if I could sign and I turned and he was standing there smiling at me and I looked at him and was like, I'll sign ANYTHING you WANT." So we had a conversation about the details of his hotness. Then Christina wanted in on the convo and we told her about the hot UPS guy but she left before he came back in and I was bitching about being stuck on a register so I didn't get to flirt with him when he came to pick up the evening packages. Then today we got Bill back so there was a convo with Christina, Caitlin, Elaine, Sorus and myself about missing the hotness. Later when Bill came in he was bitching about how heavy the packages were and so I got all cocky and said, "You know Bill, if you aren't up to the job anymore you could always give your route to the guy who was here the past two days. He seems like he could handle it." Bill looked at me aghast and said, "You are a COUGAR!" I laughed and said, "Yes, I am." I was going on a break at the time so I grabbed a smoke and headed outside. Bill came out and was giving me all sort of dramatic grief about himself being an old shoe with a hole to be cast aside for some twenty something guy and so forth. I was just like, "What can I say Bill? He's a hottie." Bill ended up stomping away and telling me he would put a good word in for me and would be sure to let the hottie know I was interested. I laughed and told him to go right ahead. Bill won't do any such thing.

So yes, I spent my day in a snarky sarcastic, very un PC mode and feeling a bit on the mean side and yet this caused not just Mauro to flirt with me but a few customers as well and made my usual UPS driver jealous. Go figure.
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Now if I could just find a way to wear live bees as jewelry all the time.....

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Cameraman Jenn · Posted: Wed May 09, 2012 3:28 am Post subject:

So we had some excitement at work today. Unfortunately I missed it and only got to see it on the video feed. The tablet snatcher guy who got arrested six months ago was back. He actually snatched the blackberry on Saturday and came back for the kindle fire this morning. He got a bit more than he bargained for and yet at the same time a little less. A customer chased him and knocked him down and then he got back up and ran at the guy and grabbed the kindle fire back off the floor where he dropped it. The customer chased him again as he tried to leave and so he tried to jump over the row of shopping carts and went down in the door in a pile of carts and baskets. I'm sure it hurt. He got away anyway but the best part???? BOTH the blackberry and the kindle were DISPLAY only models meaning they only have enough brains to run the promotional demonstration programs and are not fully operational models. Therefore he came in twice, got knocked down twice and got nothing worth anything. There's got to be some sort of justice in that.
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Now if I could just find a way to wear live bees as jewelry all the time.....

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aliantha · Posted: Wed May 09, 2012 12:09 pm Post subject:

It almost would have been worth it to let the guy get away with them. Then, when the people he sold the devices to figured it out, he would've gotten beat up twice more! Laughing

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Iolanthe · Posted: Wed May 09, 2012 10:31 pm Post subject:

This is fascinating. It took me ages to work out what you meant by "register". Then I realised - cash register. We call them "tills"!

You must work somewhere like our "Staples" - office supplies, and where I get my photocopying done. They are very good - I take in the hard copy at about 2 o'clock and pick up the books at about 6.30 - photocopying only - I do the binding at home. 75 last time. I see it from the other side of the counter of course. Smile

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Menolly · Posted: Thu May 10, 2012 4:08 am Post subject:

Staples is here in the states as well, Iolanthe. Office Depot (and Office Max, a competitor), have similar departments to what Staples offers. But each store is also much bigger than what Staples does.

At least, in my experience.
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Cameraman Jenn · Posted: Thu May 10, 2012 3:36 pm Post subject:

He did get away with the demos. They are just not worth anything.
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Now if I could just find a way to wear live bees as jewelry all the time.....

www.fantasybedtimehour.com

aliantha · Posted: Thu May 10, 2012 4:27 pm Post subject:

So he *is* gonna get beat up multiple times, then. Karma's a bitch, ain't it? Wink

Staples/Office Depot/Office Max are pretty much interchangeable, imho. Except that I have friends who work at Office Depot. Big Grin

And we don't have Office Max around here.
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"Dreaming isn't good for you unless you do the things it tells you to." -- Three Dog Night (via the GI)

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Cameraman Jenn · Posted: Fri May 11, 2012 4:57 am Post subject:

Ali, If he hasn't gotten caught yet and hasn't been scared off our store entirely we should be seeing him any day now.

Ok, so I had some fun being extremely dramatic today. Lots of little moments but the best was this one:

This guy came up to me in copy and print and started asking me about G5 and G7 processors and if we still carried any laptops with the G7. As he was talking I made my eyes get bigger and bigger so by the time he finished I had on my best "deer in the headlights" facial expression. I paused for a second, tilted my head to the right and looked at him out of the corner of my eyes and gave him my best terrified cornered rabbit look, pulled back a bit and squished into myself in a defensive type position, grabbed my walkie microphone and said into it very loudly and clearly, "I need a tech expert to copy and print, tech expert to CPD ASAP." Then I rolled my eyes up into my head, tilted my head slightly back and listened for the response. Sal said he would be right up. I then looked back at the customer, smiled my most angelic smile and said, "My tech expert will be with you momentarily to give you whatever sage advice you require to fulfill your technological needs." At this point the customer was grinning and said to me, "THAT was AWESOME." I laughed and asked, "So the facial expressions and body language were dead on?" He said, "Oh yeah, seriously awesome." I then said, "Great! because I'm practicing my comedic delivery so that I can make my crappy economy forced re-entry into the degrading world of retail more tolerable and maybe someday even gratifying." He told me that my performance was definitely the best fun he had had in a retail store ever. I responded with (and yes you guys can probably guess), "SWEET!" complete with fist pumping hand gesture circa Reese Witherspoon in "Legally Blonde" when she finds out she's getting the internship. Then Sal walked around the corner and I said, "Oh here's our expert now." The customer told me I was great and then went with Sal.

On fuzzy dog moments, One of the regulars came in again today with his dog and the dog is a big shaggy black mutt with white speckled paws about the size of a large german shepard. For some reason at this moment I am drawing a blank on the dog's name but he and I have snugged hugged and bonded several times before. I was helping another regular customer with shipping and I said to the human customer, Richard, "While you are filling that out do you mind if I go say hi to another customer?" He told me to take my time. We were busy with register lines so lots of customers were right up front and I walked around the counter and said, "Baby, where's my loves?" The dog responded by barking loudly and excitedly which caused all the customers in line to turn around just in time to see this big black dog barking madly at me and straining at his owner's leash. His owner let him go and he bounded at me barking and I caught him in a cuddly love hug and we made a scene wrestling and then snuggling. We then played a little tug of war with his leash and then I handed him back to his owner via his leash and said thanks and walked back around the counter to finish the shipping job. There were several customers staring open mouthed. Richard told me that it looked intense at first, because when the dog started barking and lunging against his leash at me, it looked like the dog was trying to attack me and had pulled away from his owner. Then when the puppers and I met physically and it was all my good doggie voice and doggie kisses and hugs it became clear that we knew one another. I laughed and said I just can't resist the fuzzies no matter how mad it makes my own dog when I get home. Richard asked what kind of dog I had and I asked if he wanted to see pictures and he said yes so I logged on to my facebook and showed him the mooseman running on the beach. He thought Moose looked really cool and I had swung the computer monitor around so he could see as I accessed my Moose album and after he saw Moose he asked about the bee albums so I ended up showing him bee pics and telling him about the bees and he thought that was so cool. That actually made me feel really appreciated as a human being today. So yes, retail generally sucks but there are some golden moments.

On co-worker notes. I had some nice bonding time with Caitlin today. When I got in she had been having a rough morning with bitchy art school students because finals week is in the air. She was stressed and frustrated and we had a pile of random paper left by my new nemesis Jason who leaves messes even if he's only in the copy center for two minutes. She was telling me about it so while she told me I grabbed a piece of paper and started drawing some seventies style dramatic flowers in bold colors and said, "Does it help if I give you flowers?" and handed her the paper. She smiled and said, "Actually it really does." We ended up taking turns filling in petals and stems and leaves and being very creative together and it was quite fun. Then when she went to lunch I drew a bunch of ridiculous cartoon images and posted them around the copy and print center so when she came back she got to find them all and told me that my sillyness helped her turn around the way her day was going.

What is really interesting to me is that the older I get the more I realize how much I am affected by external influences and how much power I have over each and every interaction and how it makes me feel. It's also giving me a greater power over how some of my customers react and it has made me realize that there are some things you can change and some things you can't. Most I can but sometimes the person you are trying to make happy is so determined to be unhappy that you just have to give up and let it go. AND I've learned to recognize when it is just that. A no solution situation. Hmmm.....maybe there is hope for me yet.
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Now if I could just find a way to wear live bees as jewelry all the time.....

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Don Exnihilote · Posted: Fri May 11, 2012 9:17 pm Post subject:

Cameraman Jenn · Posted: Sat May 12, 2012 4:29 am Post subject:

I have to take that back after today Ron. I let a customer annoy me this morning and it sort of kept with me all day. I realize that I am stressed out and my tolerance levels and ability to filter myself are at a dangerous low. DO NOT READ SPOILERED STUFF UNLESS YOU ARE WILLING TO BE OFFENDED!

Ok, so third customer of the day comes in and asks to have some things scanned. Turns out it is 30 business cards of which Noe has to hand place on the glass and then scan and she of course does not have her own flash drive so technically we are supposed to burn it to a cd and charge her additional for the cd but we are being nice and agree to email it to her at no additional charge. SO hand placing on the glass is 25 cents per item. Each individual scan is $2.99. SO she should have paid $8.97 for the scanning and $7.50 for the hand placements. Noe rings her up and she starts pitching a bitch fit about how she called on the phone and someone told her it was only 25 cents for each document scan. Even my cashiers know it's always $2.99 for the first page and 25 cents each additional page IF and only IF it can be fed through the autofeeder. I show her the pricing list and clear explanation of the services. She doesn't want to listen. I tell her that it seems like there may have been some miscommunication but this is what the services actually cost. I offer to waive the $7.50 for the hand placement. She insisted on paying 25 cents. I got mad and said to Noe in a snappy voice, "Fine, charge her 75 cents because that's all she thinks your ten minutes of devoted customer service is apparently worth to this woman." and I walked away and yes I did sneer when I said this woman. I know I shouldn't have done that but I just couldn't help myself. She didn't say anything back though and all the people waiting behind her in line were giving her looks of disapproval. When Caitlin came in I told her the story. That's when I got politically incorrect and when Caitlin asked what she looked like I responded with: Spoiler:

"A short dumpy ugly whore who was probably part sow and if she comes in again I'm going to be way to busy to do a fucking thing for her ever again."

Later on I showed the district copy center numbers to Caitlin in an effort to bring up my spirits which worked a bit for a few seconds. We are still number one year to date and are currently at a 40.1 percent increase over last year. Caitlin was looking at all the store number and asked which one was Preston's store. I said this one and they are down 3.5% ytd. We laughed and I asked Caitlin why she asked about Preston and told her that he actually quit two weeks ago. She told me about an unpleasant run in she had with him on a cpd conference call attended by our district manager. I told her that I never cared for him either and followed that up by saying: Spoiler:

"He's a pompous obnoxious jackass who thinks he knows everything and some day he's going to get ass raped by a big hairy man and I am just going to laugh."

I don't even know where that anger came from. Might be because whenever our regional business service rep would put out a first quote first get job notice to the SF stores I would be first and he would purposefully underquote the job to steal it from me but I think it's other things affecting my persona today.

THEN I had this woman in who wanted some real estate flyers printed up and she made me give her ten different quotes on different quantities and different paper and figure it up with her coupon and tax and everything while I had a huge line of people behind her waiting to print. She finally made a decision and I did her prints and moved on. Then later she has the temerity to call back and complain to Caitlin that I didn't GIVE HER BACK HER COUPON! I was busy in the office at the time so Caitlin asked me what to tell her since she was all mean and bitchy on the phone. I told Caitlin over the walkie, "Ask her if they give her back her damn coupons at the grocery store because NO they DON'T. Tell her coupons are one time use and every moron knows that." Then I paused and said, "Ok just tell her that coupons are a one time offer." I was on my way back up to the copy center anyway so I finished over the walkie just as I walked up to Caitlin and I said quietly to her:Spoiler:

"And you can tell her if she has a problem with that she is welcome to lick my stinky sweaty ass crack."

Luckily Caitlin is not easily offended and finds my rudeness highly amusing.

The final moment of note, Crackhead lady who is a regular thief. I followed her like an obvious hawk. I even watched her wrap $35 dollars worth of pens in her sweater. I don't think she saw me see that but it's of no matter. She caught on to the fact that I was clearly watching her by the fact that I showed up simultaneously in every aisle she went in. She decided to try to cover it up by asking for a price check on the set of pens she still had in her hand. I said, "Why don't you come with me up to the register so we can check that for you." She said ok and followed me. I price checked and she said they were too expensive for her right now and went to leave. I asked her if she wanted me to price check the packs of pens she had wrapped in her sweater. She looked a bit scared and said, "Yes." Then she took them out and handed them to me and said, "I wasn't going to steal them." I looked her in the eye and said, "No Dearie I'm sure you weren't and I was obviously born yesterday. If I see you in my store again I am calling the cops so why don't you just run along and steal from Walgreens, they are just across Market Street to the left." She very wisely hastened out the door.

There were other moments but those were the most note worthy. So I know that I have control over my interactions but sometimes my ability to exercise that very control is way less than others. We have this stupid new dialogue we are supposed to use when greeting customers and so we are supposed to ask what brings them to office depot today. I felt like saying instead: Spoiler:

"And what the fuck brings YOU to office depot today?"

At least I am off for the weekend. I need it badly. On happier notes, when Caitlin was on lunch and hanging out in the break room I went back and asked her if she would do me a favor. She said sure and I told her that after she punched back in from lunch that I needed her to go across to Zain's and buy a haagen daaz ice cream bar for everyone on the closing crew and gave her my own money. She was quite pleased by that as was the rest of the crew. When she came back in I announced over the walkie that they needed to thank Caitlin for running a very important errand for me and that they all had an ice cream treat waiting for them in the freezer from me personally. When Mike saw that it was haagen daaz he said over the walkie, "You are so my favorite manager." and Julie agreed. So yes, I put out some bad karma today but I did try to offset it a bit and I was super nice and helpful to WAY more customers than I was rude to or rude about even though my heart wasn't in it.
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Now if I could just find a way to wear live bees as jewelry all the time.....

www.fantasybedtimehour.com

Sorus · Posted: Sat May 12, 2012 4:55 am Post subject:

Not looking forward to coming back Monday without the 90-min prep I'm used to having. Well, only an hour now, but still.
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And though I have shed my skin
I can't tell if I've grown

Burn your white flags, refuse to surrender
Then raise your red flags to remember
To remember

aliantha · Posted: Sat May 12, 2012 3:06 pm Post subject:

Your last spoiler made me LOL, Jenn. Laughing

This is kind of apropos of nothing, but: At Safeway, the register clerks are supposed to look at your receipt for your name (which it gets from your bonus card) and then thank you by name for coming in. Well, I got my bonus card when I lived in Denver after my wallet got stolen there, when I was still using my married name, and so that name is still associated with that card. Keep in mind that my current (maiden) name is two Anglo-Saxon syllables and my married name is a bad Americanization of a Slovak word. So I always get a chuckle when the poor clerk tries to pronounce my name from the receipt, and I mentally cheer the ones who don't even try. Laughing

EDITED to fix that I was already divorced when we lived in Denver. Oy.
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"Dreaming isn't good for you unless you do the things it tells you to." -- Three Dog Night (via the GI)

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Don Exnihilote · Posted: Sat May 12, 2012 9:33 pm Post subject:

Jenn, thank you for sharing that with us. It sounds like you were in rare form, sometimes there's no substitute for a good purgative. LOL
_________________
"Constant development is the law of life, and a man who always tries to maintain his dogmas in order to appear consistent drives himself into a false position." – Gandhi

"It is not the responsibility of knights errant to discover whether the afflicted, the enchained and the oppressed whom they encounter on the road are reduced to these circumstances and suffer this distress for their vices, or for their virtues: the knight's sole responsibility is to succour them as people in need, having eyes only for their sufferings, not for their misdeeds." – Don Quixote

*The poster formerly known as Exnihilo, Exnihilo2, Exnihilotto, Ron Burgunihilo, and counting...

Cameraman Jenn · Posted: Sat May 12, 2012 10:24 pm Post subject:

Thanks for being so understanding guys! There were also quite a few moments when I morphed the song lyrics of our hideous soundtrack into highly offensive stuff.

I'm feeling much more myself today. I'm thinking of making some gooey delicious homemade mac and cheese with ham and broccoli casserole. Cooking always seems to help me relax.
_________________
Now if I could just find a way to wear live bees as jewelry all the time.....

www.fantasybedtimehour.com

Cameraman Jenn · Posted: Wed May 16, 2012 4:15 am Post subject:

It was a long and trying day today. Final's week for the SF Art Institute is really two weeks long. Last week it was all test prints to check quality and for mistakes etc. This week it's the final final and we have been slammed constantly. We turned everyone away for the last half an hour since we just couldn't do it. Some were understanding and some were just bitchy or whiney. Caitlin was a trooper though. She always is. We were also just slammed on the floor. It was a nightmare. I don't know how they expect me to "get to every customer" when I am on a register or in CPD backing up, Austin is busy at the tech bench and Nori is my other cashier and Caitlin is manning CPD so the only rep I have on the floor is Frankie who barely speaks english and still doesn't know if we have 25 count packs of sheet protectors despite the fact that he's only been facing that very aisle five nights a week for over a year now. Honestly I don't even know why he's still employed since his attendance violations are off the hook and he's unable to learn even simple tasks. He claims he wants to learn register so I tried to teach him, Noe tried to teach him in spanish and he still can't grasp the concept of sign on, scan the barcodes with the scanning tool, hit total, enter the method of payment and hit accept. Anyway, it was really frustrating tonight. We sold more in the last two hours of the night than we did the first five hours of the day.

On top of all this, our big boss calls me to remind me that there is NO tasking. I'm like, "Ok, sure, no problem." I was actually about to count down a register which is in fact tasking. However, there is absolutely no way I can count down four registers, count the safe, prepare the deposit, take out garbage and walk the entire store in the half an hour alloted so some evening tasking MUST be done. He then asks if I've seen the email he just sent out and I tell him that I haven't had a chance since I've been backing up on register and in the copy center because we are swamped and it's final's week and there is a convention in town. He tells me that that is actually a good thing since our corporate King of Copy and Print just came to town. I react with, "Oh SWEET! I hope he visits me!" I know our big boss was thinking, "Are you nuts?" because about half the district's CPD's are down for the year and that's not good. My perspective? I'm still sitting at a 40.1% increase year to date and by far I'm number one for the district. Second place is only sitting at I think around a 23% increase year to date. Our big boss may not want to see our King of CPD but I sure as heck do. I'm pretty sure I'll get a visit in the next day or so. I hope it is tomorrow since I will be there during the hours that they visit and I sure as heck don't want to miss the King. My last encounter with him I got the Berkeley store a new tape binding machine. I'm sure once he's heard our numbers and how we turned last year around entirely in the last quarter he will grant me some wishes. As I've stated before, I DO have some wishes.

I know I must seem like a dual personality sometimes but even though I get super frustrated and often truly hate my job, I'm damn good at it and proud of what my team and I have accomplished.
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Now if I could just find a way to wear live bees as jewelry all the time.....

www.fantasybedtimehour.com